Our 90+ employees combine knowledge, integrity, and good old common sense to provide the products and services our members and customers need to grow profitably. Farmers Grain is proud to offer employees a challenging career, with a competitive salary and excellent benefits. The cooperative encourages employees to grow professionally through training and advancement. Apply now and start your career with Farmers Grain.
Department: Pond Creek
Reports To: Pond Creek Location Manager
FLSA Status: Non-exempt
Safety Sensitive: Yes
This position is responsible for performing light vehicle service, assisting with farm store operations, and assisting customers. Portrays positive company image through effective communication, teamwork, and outstanding customer service.
ESSENTIAL DUTIES AND RESPONSIBILITIES include the following:
Performs vehicle and equipment tire service and repair and oil changes;
Promptly turns work orders in to appropriate person when work or sale is complete;
Exhibits knowledge of products sold; assists customers with questions;
Performs customer check out by writing tickets;
Assists customers in loading purchases;
Promotes new products and services to customers;
Stocks merchandise, assists with inventory control and updates, pricing, and cost coding;
Assists with advertising products or setting up displays;
Assists with loss prevention and report possible violations to manager;
Assists in the cleaning and maintenance of the shop work area as qualified;
Provides excellent customer service by managing difficult or emotional situations; responding promptly to customer needs, resolving questions, complaints and concerns immediately and meeting commitments;
Effectively communicates by verbal and written means with customers, employees, and management;
Maintains and promotes safety awareness; follows safety policies, procedures, and reporting requirements;
Complies with all state and federal laws, codes, and regulations;
Keeps facilities and work area neat, clean and organized;
Present a clean and professional appearance;
Employee is required to perform all other duties as directed by supervisor.
This position supervises part-time summer employees as needed and carries out supervisory responsibilities in accordance with the organization’s policies and applicable laws. Responsibilities include training employees; planning, assigning, and directing work; addressing complaints and resolving problems.
To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The qualifications, demands and environments described below are representative of those an employee encounters while performing the essential functions of this job. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
EDUCATION and/or EXPERIENCE
High school diploma or general education degree (GED); or one to three months related experience and/or training; or equivalent combination of education and experience. Must have basic computer operation experience. Willing to seek out and attend additional continuing education, seminars, classes or other job related education requirements or opportunities.
Ability to read and interpret documents such as safety rules, operating and maintenance instructions, and procedure manuals. Ability to write routine reports and correspondence.
Ability to calculate simple math such as addition, subtraction, division, and multiplication.
Ability to apply common sense understanding to carry out instructions furnished in written, oral, or diagram form. Ability to deal with problems involving several concrete variables in standardized situations. Must be able to think quickly and perform a mental assessment of workplace hazards, take appropriate precautions, and choose appropriate PPE as dictated by need, regulation, and labeling.
While performing the duties of this Job, the employee is frequently required to use hands to finger, handle, or feel; reach with hands and arms; talk or hear; taste or smell; stand; walk; sit and climb or balance. The employee is occasionally required to stoop, kneel, crouch, or crawl. The employee must frequently lift and /or move up to 50 pounds and occasionally lift and/or move over 100 pounds. The employee may frequently need to climb ladders (may range from 20’ to 180’) and stairs. This may include structural ladders as well as climbing into applicator rig, large vehicles, and/or tractors. Specific vision abilities required by this job include close vision, distance vision, color vision, peripheral vision, depth perception and ability to adjust focus. Employee must understand and implement all related safety polices, procedures and programs for prevention and protection while performing job duties in various work environments.
While performing the duties of this job, the employee is occasionally exposed to wet and/or humid conditions; moving mechanical parts; high, precarious places; fumes or airborne particles; toxic or caustic chemicals; outside weather conditions; extreme cold; extreme heat; risk of electrical shock; and vibration. The noise level in the work environment is usually moderate. Employee must understand and implement all related safety polices, procedures and programs for prevention and protection while performing job duties in various work environments.
Applicants Rights Under Federal Employment Laws
Health & Vision Insurance
Health and vision coverage are offered to all full-time employees through Blue Cross Blue Shield on the 1st of the month following 60 days of employment. Employee only coverage is paid for 100 percent by the employer.
Dental, Cancer, Disability, Hospital & Accident Insurance
A wide variety of insurance coverage is available to employees beginning January 1 following 60 days of full-time employment.
Term Life Insurance
Term Life Insurance is provided by Farmers Grain Company at no cost to the employee the 1st of the month following 60 days of full-time employment equal to 3 times annual earnings.
Dependent Term Life Insurance
Employees may purchase Dependent Term Life Insurance up to $5,000 for spouses and $2,000 for dependent children.
Flexible Spending Accounts/Section 125 Plans
On January 1 following 60 days of full-time employment, employees may elect to have up to $2,550 withheld on a pre-tax basis from their check for unreimbursed medical and/or dependent care expenses.
Co-op Retirement Plan
Farmers Grain provides retirement for its employees through the Coop Retirement Plan. Employees who have completed at least 1,000 hours of service during the plan year will be enrolled in the plan. Both the Cooperative and the employee are subject to the provisions of the plan and the cost of the plan is shared by the employee and the Cooperative. Participation in the Coop Retirement Plan is a condition of employment and all eligible employees must participate.
Farmers Grain also offers employees the option to contribute to a retirement benefit plan. Employees may contribute up to 100% of their annual earnings, to the IRS maximum, beginning the first of the quarter after 12 months of employment and at least 1000 hours of service. FGC will match the employee’s contribution to a maximum of 2%. Employees have several investment options.
Annual Employee Incentive
Full-time employees, who have completed at least one year of service, are eligible to receive an annual incentive. Full-time employees who have worked less than one year are eligible for bonus on a pro-rated basis.